Terms That Govern Your Account and Transactions
These terms apply to every account opened on 1wim and every transaction processed through it, including deposits and withdrawals made via bKash, Nagad, and Rocket. By creating an account, you confirm that you have read and accepted these conditions and that access is lawful in your
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jurisdiction. We do not extend services to regions where local law prohibits them — eligibility is your responsibility to verify before registering. Account holders must provide accurate identity details at registration. Where we are required to verify your identity before processing a withdrawal — for example,
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matching the mobile wallet name on your bKash or Nagad account to your registered profile — we will request the relevant documentation. Failure to complete verification may delay or suspend a transaction until the check is resolved. We reserve the right to suspend or close accounts
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that breach these terms, including accounts found to be operating in ineligible regions, accounts with mismatched wallet details, or accounts where fraudulent activity is detected. Any balance held at the time of suspension is subject to review before release. If you believe a suspension was made
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in error, contact our support team directly with your account reference and the wallet used for your last transaction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.